FAQ

Question 1

What is breast milk jewellery?

Answer

All our jewellery pieces are hand-made from your natural breast milk and permanently captured in rings, lockets, pendants and stunning European-styled beads. Every item is unique because it comes from you and no one else. You walk away with something that is fashioned and belongs to you for eternity.

Question 2

How we make our breast milk jewellery?

Answer

Our Drops of Love take days, not seconds to make. Our processes have been shaped by chemical engineers and so many other professionals over time. Today, we can turn breast milk into solids that you can take home forever. You are unquestionably in the hands of the best, as we take real moments into everlasting eternity.

Question 3

What do you do if you don’t use all the breast milk sent?

Answer

Drops of Love keeps all the breast milk not used up to 6 months so if you decide buy one more jewelry we may be able to make it faster.

Question 4

Where can I buy the breast milk jewelry?

Answer

Drops of Love is a 100% online store. You can order your jewelry from our website https://www.dropsoflove.com.au at any time. You can also ask to speak with our expert jewellers.

Question 5

Will the colour of my jewellery piece change over time?

Answer

It depends on how well you take care of your treasured piece. Breast milk jewellery is like a real pearl. Don’t expose it to the sun or harsh humid places, chemicals, or swimming pools. Organic products will likely discolour and change over time.

Question 6

How long do I have to wait after placing my order?

Answer

Nature dictates this answer. We have no deadlines. Mums can send us breast milk at any time. The delivery time will be logged from the date the milk is received and it normally takes less than 30 days.

Question 7

How much breast milk is required?

Answer

We need 10ml of milk for about 2-3 pieces.

Question 8

How long do you keep my breast milk?

Answer

Drops of Love will keep all sent breast milk for up to 6 months. We don’t send it back.

Question 9

Is it possible to change my order in case I change my mind?

Answer

Please make sure you are certain on your design choice before confirming your order. Once you place your order, please know we cannot make changes as we rather avoid confusion on our end and an unhappy experience clients.

Question 10

Can I add flecks or colours to my breast milk jewelry ?

Answer

No. We only work with pure breast milk to have a natural colour as a beautiful result.

Question 11

How do I ship my milk to you?

Answer

Your breast milk needs to be in a small breast milk storage or zip-lock bag. Please double bag your milk for as a precaution. Use a label on with your order # and phone#.

Question 12

Can I use old or frozen milk?

Answer

Absolutely! It is perfect for making jewellery. It never needs to be frozen.

Question 13

When should I send the milk?

Answer

Make your order online and we will create a unique order number for you. You can send your milk there and then. It will be looked after once received.

Question 14

What inclusions do you work with?

Answer

I work with breast milk, placenta (capsule form) baby’s first curl, and umbilical cord only. Note.: as the owner of Drops of Love has babies now, we are only working with breast milk for while.

Question 15

How long will it be until I receive my item?

Answer

Between 2 to 4 weeks it will depends how many orders we have at the time, but we will always update our clients. Bear in mind that the postal service sometimes vary in times that it takes to deliver. Usually takes 3 - 5 working days express post. Note: we start to count from the moment we receive your breast milk.

Question 16

Where do I send the milk?

Answer

Drops of Love PO Box 1074 Booragoon, WA 6954

Question 17

What is the estimated Postage costs (via Australia Post):

Answer

Drops of Love suggests the option to ship your Breast Milk Jewelry to you using Express shipping. Express can take 2-3 days depending on location within the AU. We provide tracking numbers for all orders which can be found in your email as soon as we send it. Prices: Fast 2 to 3 days $12.20 or Slow 4 to 6 days $9.20.

Question 18

Is the shipping included?

Answer

No, but we always have promorions with free shipping. The freight of the breast milk must be paid separately.

Question 19

Is it possible to change my order in case I change my mind?

Answer

Please make sure you are certain on your design choice before confirming your order.
Once you place your order, please know we cannot make changes as we rather avoid confusion on our end and an unhappy experience clients.

Question 20

Can I add flecks or colours to my breast milk jewelry ?

Answer

No. We only work with pure breast milk to have a natural colour as a beautiful result. We only mix first baby’s curl with breast milk.

Question 21

Can European beads fit on Pandora bracelets?

Answer

Yes, and they are one of our best sellers.

Question 22

Do you offer any warranties?

Answer

Drops of love have spent over one year doing hundreds tests to make sure our clients would be happy with the results, we only use high quality materials to guarantee your satisfaction. We cannot control nature. If you have any questions prior to purchasing, please contact Drops of Love as soon as you as possible sending email to info@dropsoflove.com.au

Question 23

How do I care for my Jewelry?

Answer

Breast milk jewelry is very delicate as a real pearl. We send all step by step about how to clean and keep your pieces perfect with your order.

Question 24

What to do when an item is out of stock?

Answer

As Drops of Love works with some suppliers we try always keep a large number in our stock, but if the jewelry you want is out of the stock for any reason, please send us one email to info@dropsoflove.com.au and we will make our best to try make it for you.

Question 25

Will my item look just like the picture?

Answer

Every mum is unique and the jewelry will reflect that. There will be many variations especially in color which is normal.

Question 26

I have a design in mind, can you make it?

Answer

All special requirements need to be send to info@dropsoflove.com.au just put as Special Request on the subject of the email.

Question 27

Do you offer any discounts?

Answer

Drops of love periodically post sales, make sure you follow us on instagram https://www.instagram.com/dropsoflovejewelry/
facebook https://www.facebook.com/dropsoflovebreastmilkjewelry/?modal=admin_todo_tour or also Join Our Mailing List

Question 28

How do I pay for my item?

Answer

Checkout: Paypal or Credit Card

Question 29

How often Drops of Love post packages home?

Answer

We send orders out once per fortnight on Mondays

Question 30

Do you offer international shipping?

Answer

Not yet but we will soon

Question 31

Do you ofer refunds?

Answer

Please Note: Once the purchase is made, I order the specific products needed to make your keepsake. I do not offer refunds after you complete the purchase.

Question 32

How do I know my breast milk is in the Jewelry?

Answer

Drops of love has a tried and tested process. We know the value this milk has for each mum and we look after it.

What is breast milk jewellery?

How we make our breast milk jewellery?

What do you do if you don’t use all the breast milk sent?

Where can I buy the breast milk jewelry?

Will the colour of my jewellery piece change over time?

How long do I have to wait after placing my order?

How much breast milk is required?

How long do you keep my breast milk?

Is it possible to change my order in case I change my mind?

Can I add flecks or colours to my breast milk jewelry ?

How do I ship my milk to you?

Can I use old or frozen milk?

When should I send the milk?

What inclusions do you work with?

How long will it be until I receive my item?

Where do I send the milk?

What is the estimated Postage costs (via Australia Post):

Is the shipping included?

Is it possible to change my order in case I change my mind?

Can I add flecks or colours to my breast milk jewelry ?

Can European beads fit on Pandora bracelets?

Do you offer any warranties?

How do I care for my Jewelry?

What to do when an item is out of stock?

Will my item look just like the picture?

I have a design in mind, can you make it?

Do you offer any discounts?

How do I pay for my item?

How often Drops of Love post packages home?

Do you offer international shipping?

Do you ofer refunds?

How do I know my breast milk is in the Jewelry?

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